IT Infrastructure Specialist

6 hours ago

Lahore, Punjab, Pakistan beBeeNetwork Full time $90,000 - $120,000
About this Job

This role involves overseeing and managing IT infrastructure across multiple environments. As a System & Network Engineer, you will be responsible for providing technical expertise in system and network administration to ensure seamless operation and security of both on-premises and cloud-based systems.

Key Responsibilities:
  • Infrastructure Management:
    • Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies.
    • Manage and maintain server environments, both on-premises and in the cloud, using Windows Server and virtualization technologies.
    • Support and administer Microsoft 365, Active Directory, and Azure environments.
    • Implement and maintain firewalls and VPN solutions to ensure secure remote access and data protection.
  • Security and Compliance:
    • Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions.
    • Perform regular security assessments, vulnerability scans, and patch management to ensure compliance with security best practices.
    • Work with clients to develop and implement disaster recovery and business continuity plans.
  • Technical Support and Troubleshooting:
    • Provide Level 1 and Level 2 technical support for system, network, and application issues.
    • Use remote management tools to diagnose and resolve issues in a timely manner.
    • Troubleshoot problems across various client environments.
  • Cloud Services and Virtualization:
    • Administer VMWare environments, including the installation, configuration, and maintenance of virtual servers.
    • Provide expertise in cloud services, particularly Azure, to support client needs for scalable and resilient infrastructure.
  • Collaboration and Ticket Management:
    • Collaborate with internal and external teams to provide effective IT solutions and support.
    • Utilize ticketing systems to track, manage, and resolve support requests.
    • Ensure proper documentation of all configurations, troubleshooting efforts, and solutions.
  • Monitoring and Reporting:
    • Proactively monitor network and system performance, using monitoring tools to detect and resolve potential issues.
    • Provide regular reports on system performance, uptime, and security incidents to management and clients.

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