Senior Team Lead Customer Service

6 days ago


Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time

The role of an Assistant Manager CS involves overseeing the daily operations of a support center. The position requires effective team management, including performance evaluation and coaching staff members. It also demands strong analytical skills to identify areas for improvement and implement solutions.

Key Responsibilities
  1. Performance Management
  2. Team Leadership
  3. Analyzing Performance Data
  4. Maintaining Quality Standards

To succeed in this position, one must possess excellent leadership skills, coupled with the ability to analyze complex data sets. A background in customer service, preferably within a contact center environment, is also highly desirable.

Job Specifications
  • A national from Angola or Portugal
  • Proficient in speaking, reading, and writing Portuguese
  • At least two years of experience in customer service


  • Islamabad, Islamabad, Pakistan Tripshepherd Full time

    OverviewThe Customer Service Lead will oversee the day-to-day operations of the customer support team in Pakistan. This role involves handling customer interactions directly while also providing guidance, training, and oversight to ensure service quality. The Lead will serve as the first point of escalation for customer issues, manage team schedules, and...

  • Team Lead Compliance

    2 hours ago


    Islamabad, Islamabad, Pakistan JAPAN ELECTRONICS Full time

    OverviewJob Title: Team Lead – Compliance (After-Sales Support)Department: Customer Care / After-SalesLocation: Head Office, IslamabadReports To: Manager Customer Care / Head of After-SalesEmployment Type: Full-TimePosition Summary: Japan Electronics is seeking a skilled and experienced Team Lead – Compliance to manage after-sales support within the...


  • Islamabad, Islamabad, Pakistan Team U Solutions Full time

    Senior Lead Full Stack Developer Team U Solutions, Pakistan As a Lead Developer, you must possess strong communication skills, excellent development knowledge, and hands-on experience as you will be supervising teams.You should excel at handling deadlines, as this is a critical requirement with zero tolerance for missed deadlines.Excellent verbal and written...


  • Islamabad, Islamabad, Pakistan beBeeCommunication Full time

    Job Description We are seeking a skilled and enthusiastic Caller Agent to join our team. In this full-time on-site role, you will be responsible for making outbound calls to potential customers, qualifying leads, setting appointments, and providing customer support. You will manage call lists, utilize CRM software to track call outcomes, and work closely...


  • Islamabad, Islamabad, Pakistan Rehman Group of Travels Full time

    Direct message the job poster from Rehman Group of TravelsCustomer Support & Chat Specialist | Business Development | CRM & CFD Trading Expertise | Inbound/Outbound | Tech Systems Analyst | Call Center… We're Hiring – Customer Service Representative (CSR) for Travel AgencyAre you passionate about helping people travel the world?We're looking for an...


  • Islamabad, Islamabad, Pakistan beBeeCustomer Full time 900,000 - 1,200,000

    We're seeking an experienced Team Lead/Supervisor to ensure seamless operations, maintain high performance standards, and provide leadership to achieve our goals.Key Responsibilities:Manage client tasks and ensure smooth workflow.Respond promptly to client concerns and resolve issues in a timely manner.Handle patient-related matters including scheduling,...


  • Islamabad, Islamabad, Pakistan ZANDA FINANCIAL SERVICES (PVT) LIMITED Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from ZANDA FINANCIAL SERVICES (PVT) LIMITED We're Hiring – Customer Service Agents & Tele Sales ExecutivesLocation:F7, IslamabadEmployment Type:Full-timeMinimum Education:Graduation (Bachelor's Degree Required)Experience:Fresh candidates may apply, but preference...

  • Customer Service

    1 day ago


    Islamabad, Islamabad, Pakistan Hawk Notch Full time

    Direct message the job poster from Hawk NotchOverviewHR & Ops Strategist | HRBP | Freelance Talent Partner | Corporate Lawyer | Tax Specialist | Travel EnthusiastHawk Notch is a top-rated Amazon Advertising agency renowned for transforming advertising strategies. With expertise in creating eye-catching product images, persuasive descriptions, and uncovering...


  • Islamabad, Islamabad, Pakistan beBeeLeadership Full time

    Senior Data Team LeadThe Role: A senior data professional is sought to lead a team of analysts in the process of extracting financial data from various sources, tools, and documents. The ideal candidate will take end-to-end accountability for team deliverables, ensuring timelines are met with accuracy and compliance with defined processes.


  • Islamabad, Islamabad, Pakistan beBeeCustomer Full time 800,000 - 1,200,000

    Job Title: Senior Customer Service Operations ManagerThe Senior Customer Service Operations Manager plays a pivotal role in overseeing the day-to-day operations of the customer service team. This position requires a high degree of organizational and leadership skills to ensure seamless communication between team members and other departments.Key...