
Administrative Assistant
5 days ago
Job Title: Office Administrator
About the JobWe are seeking an exceptional, organized, and computer literate individual with office management and telemarketing skills to join our local office in Islamabad.
The successful candidate will handle customer support, inbound and outbound calls, liaison with UAE & UK office for import Department / Warehouse, prepare import documentation for international shipments from suppliers, and engage in intensive telemarketing calls on a daily basis.
Key Responsibilities:
- Customer Support role, handling inbound and outbound calls.
- Liaison with UAE & UK office for import Department / Warehouse.
- Prepare import documentation for international shipments from suppliers.
- Intensive telemarketing calls on a daily basis.
- Prepare call activity report and call action plan.
- Manage office tasks on a daily basis.
- Identify new potential customers, setup new trading accounts, bringing new sales leads daily.
- Generating inquiries, preparing quotations, following up on quotations, processing incoming orders via email or fax, following up on deliveries and payments.
- Proactive sales by telemarketing and taking initiative to follow the sales leads, building and maintaining the customer database.
- Liaison with Manager to organize market research for selected segments and dealing with new customers.
- Prepare mail shots to launch products, product introductions, and email marketing.
Requirements:
- IT literate
- Customer service driven
- Problem-solving
- Ability to handle multiple tasks and contribute to achieving team targets
- Understanding of customers
- Display maturity towards the role
- Good communication and organization skills
- Demonstrate the ability to work with a multicultural team
- Multi-cultural understanding
- Honest & reliable
A valid driving license and own transportation are also required.
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