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Sales and Booking Support Associate
6 days ago
As a key member of our team, you will be responsible for assisting customers in finding the best flight deals for their travel needs, offering expert advice, excellent service, and tailored solutions for a seamless and enjoyable booking experience.
You will engage with customers via phone, email, and other communication channels to understand their travel requirements and preferences, provide personalized flight options, itineraries, and travel advice based on customer needs, budget constraints, and destination interests, and handle booking inquiries, process payments, and issue tickets efficiently and accurately.
Key Requirements- Customer Focus: Excellent customer service and interpersonal skills, with the ability to connect with customers to understand their needs.
- Tech Savvy: Strong computer literacy and proficiency in Microsoft Office applications, with experience in reservation systems and booking platforms (Amadeus, Sabre, etc.) being an advantage.
- Results Driven: Ability to work under pressure and meet sales targets while maintaining a positive attitude.
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