Remote Technical Support Specialist

1 day ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time

Technical Support Specialist

We are seeking a highly motivated and experienced Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support to customers via email, chat, and troubleshooting.

About the Role

  • This is a senior-level remote position ideal for candidates who thrive in high-performance support environments and are ready to grow with a winning team.
  • Work from home or a quiet workspace with a reliable internet connection and necessary equipment.

Your Responsibilities

  • Provide high-level technical support to customers via Gorgias CRM, analyzing data and offering insights for customer experience improvements.
  • Own ticket resolution end-to-end with accountability and urgency, ensuring all customer queries are resolved promptly.
  • Track backlogs and deliver clear, quality-based communication that supports customer success.

Requirements and Qualifications

  • 1+ year of experience in technical support or troubleshooting roles.
  • Exceptional written and spoken English communication skills.
  • Strong problem-solving skills and comfort navigating CRMs like Gorgias.
  • Highly motivated, intellectually curious, and resourceful individual.
  • Experience in E-Commerce or SaaS support is a strong plus.

Benefits and Perks

  • Project bonus opportunities and annual salary increase.
  • Permanent remote setup with long-term stability.
  • PTO and paid holidays.
  • Health and dental coverage or health stipend depending on location.
  • Career path opportunities: Team Lead, Trainer, and more.

Why Us?

  • Fast-growing company with room for advancement.
  • Collaborative and values-driven culture.
  • High-level training and support from a global team.
  • Opportunities to work with top-tier E-Commerce brands.
  • Commitment to personal and professional development.


  • Faisalabad City Tehsil, Pakistan Remote Borders Full time

    Job DescriptionLocation: Remote - Pakistan (From Your Home/Personal Work Space)Salary: 38,000 Rupees/Month + IncentivesJob Summary: We are seeking highly motivated and skilled individuals to join our team as Lead Generation. This role is crucial for supporting Canadian financial professionals in expanding their client base and enhancing their market...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Technical Support Specialist:This role requires an individual who can provide technical support for software and hardware issues related to maintenance and manufacturing automation systems.Main Responsibilities:Utilize diagnostic tools to identify and resolve software and hardware issues.Collaborate with internal stakeholders to address IT-related...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Gaming Support SpecialistWe're a community of gamers passionate about delivering exceptional support to fellow players.A dynamic environment with ambitious clients and top-notch tools.Flexibility to work from anywhere in the world, eliminating daily commutes.About Working RemotelyWith the freedom to work remotely, you'll enjoy a better work-life balance and...


  • Faisalabad City Tehsil, Pakistan TalentPop App Full time

    Streamline Processes, Drive Impact – Join TalentPop App as a Remote Operations SpecialistAre you passionate about creating efficiency through automation? TalentPop App is looking for a talented HubSpot/Zapier Automations and Process Specialist to join our dynamic remote team. If you're ready to elevate your career and make a meaningful difference, this is...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    OverviewThis position is ideal for individuals who are passionate about making a positive impact on people's lives. As a Contact Center Specialist, you will be responsible for providing emotional support, crisis intervention, and resources to callers in need.Our team provides free, confidential short-term support, and we are committed to delivering...

  • Sales Specialist

    2 weeks ago


    Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Sales ExpertJob OverviewWe are seeking a skilled Sales Specialist to join our team remotely. The ideal candidate will have excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and the ability to work independently and as part of a team.


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    We are seeking a highly skilled and motivated individual to fill the role of Remote Recruitment Specialist. In this position, you will be responsible for promoting our product reviewing program to expand your network of product reviewers.What You Will Do:Promote our product reviewing program to help people discover an amazing online earning opportunity.Guide...


  • Faisalabad City Tehsil, Pakistan Adiova Full time

    Remote Contact Center Specialist (Crisis Intervention) Adiova, Pakistan • This opening is for all shifts 7am-3pm, 3pm-11pm, and overnight from 11pm-7am (central time zone) *Must be available to work 2 of the 3 shifts and must be available to work complete shifts• Due to the 24-hour nature of the agency contact center, all Contact Center Specialists are...


  • Raiwind Tehsil, Pakistan beBee Careers Full time

    Customer Support Specialist Job SummaryWe are seeking a skilled Customer Support Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service through prompt and effective resolution of technical queries. Key responsibilities include:Core Duties:Customer Interaction: Engage with customers across various...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    UK Immigration Specialist RoleThis is a remote position, offering the flexibility to work from home while contributing to the success of our international team.