Client Services Leader

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time

This leadership role is responsible for overseeing the development and implementation of customer service strategies that drive business growth and enhance customer satisfaction.

Main Responsibilities:
  • Develop and implement customer service standards that promote excellence and consistency.
  • Collaborate with cross-functional teams to drive process improvements and enhance customer experience.
  • Build and maintain relationships with key stakeholders, including government officials and other department heads.
  • Promote a culture of continuous learning and development within the customer service division.
  • Identify and develop future leaders through effective succession planning.
Requirements:

A degree in engineering or management, along with significant experience in senior management roles, is essential for this position.

Alternatively, an accounting professional with extensive post-qualification experience and a strong track record of leadership is preferred.

Age should not exceed 57 years.



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