Support Specialist

7 days ago

Bahawalpur City Tehsil, Pakistan beBee Careers Full time

Support Specialist

We are seeking a talented and results-driven individual to fill the position of Support Specialist. As a member of our customer support team, you will be responsible for providing top-notch customer service, resolving complex customer issues, and contributing to a positive and productive work environment.

About the Role

In this role, you will work closely with internal teams to resolve customer complaints and ensure that our customers receive the highest level of service. You will also have the opportunity to develop your skills and knowledge in areas such as problem-solving, communication, and teamwork.

Key Responsibilities

  • Handle customer inquiries and complaints in a professional and courteous manner.
  • Analyze and resolve complex customer issues in a timely and effective way.
  • Collaborate with internal teams to resolve issues and improve overall customer satisfaction.
  • Develop and maintain knowledge of our products and services to provide accurate information to customers.

Requirements

To be successful in this role, you will need:

  1. A graduation or A-Levels degree.
  2. Fluent English language skills.
  3. Fresher to 2 years of experience in customer-facing roles.
  4. Excellent communication and interpersonal skills.

Benefits and Perks

As a valued member of our team, you will enjoy a range of benefits, including:

  • Saturday and Sunday off.
  • Transport facility for females.
  • Daily meal.
  • Career growth opportunities.
  • Events and celebrations.
  • Leadership and teamwork development.

Work Schedule

This role requires flexibility, as you will work 6 pm to 3 am shifts.

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