
Restaurant Operations Manager
7 days ago
About the Role:
We are seeking a highly skilled Operations Director to lead our restaurant operations team. The ideal candidate will have a strong background in guest service management, staff supervision, and cost control.
Key Responsibilities:
- Manage guest complaints and feedback, ensuring prompt resolution and follow-up.
- Conduct daily reviews of product quality, presentation, and operational efficiency.
- Supervise staff performance, including attendance, leave, and training needs.
- Maintain Health and Safety standards for guests and staff.
- Oversee outlet inspections, variances reports, and POS management.
- Develop and implement cost-saving initiatives and effective plans.
- Provide monthly operational reports and ensure compliance with company policies.
- Foster a positive work environment, promoting teamwork and upselling targets.
Requirements:
- Proven experience in restaurant operations management.
- Excellent communication and leadership skills.
- Ability to analyze data and make informed decisions.
- Familiarity with cost control and financial management.
- Strong problem-solving and conflict resolution skills.
What We Offer:
A competitive salary, opportunities for growth and development, and a dynamic work environment.
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