Product Adoption Expert

5 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
About the Role

We are seeking a highly skilled Product Adoption Expert to join our team. This role involves working closely with customers and partners to realize the full potential of our asset tracking solution during the pre-sales cycle.

The ideal candidate will have a strong understanding of what is possible with our suite of asset tracking applications and be able to build key relationships with both technical and business decision-makers.

Responsibilities
  • Conduct discovery processes to understand customer needs and pain points.

  • Provide technical advice, support, and product education for sales opportunities.

  • Build and deliver technical presentations, demos, and proof of concept trials.

  • Engage with technical contacts within customer organizations to build relationships and ensure product adoption.

  • Offer best practice recommendations on how to configure and use the software based on customer workflow needs.

  • Respond to RFP inquiries with assistance from Sales and Customer Success teams.

  • Assist with implementation and customer acceptance.

  • Capture and convey feature requests, enhancements, and bugs to Product and Development teams.

  • Provide onboarding and technical training to partners and the sales organization.



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