Business Solutions Architect

7 days ago

Karachi, Sindh, Pakistan beBee Careers Full time

Senior IT Business Analyst

This role is ideal for a professional who can translate business needs into technical requirements and effectively communicate with stakeholders.

  • Key Responsibilities:
  • Serve as the primary point of contact for clients, understanding their business needs and developing technical solutions.
  • Conduct requirement-gathering sessions, document business processes, and create functional and technical specifications.
  • Communicate complex technical concepts to non-technical stakeholders, ensuring alignment between business goals and technology solutions.
  • Manage multiple stakeholders and resolve conflicts to drive successful project execution.
  • B2B eCommerce & API Integration Expertise:
  • Provide strategic insights on B2B eCommerce solutions, including pricing models, customer segmentation, and order workflows.
  • Have an understanding of APIs, including RESTful and SOAP APIs, for system integrations (e.g., ERP, CRM, Payment Gateways).
  • Work with development teams to define API requirements, ensure proper data flow, and troubleshoot integration issues.
  • Technical Documentation & Process Optimization:
  • Utilize business process modeling tools (e.g., Visio, Lucidchart) to map out workflows and suggest improvements.
  • Identify opportunities for automation and optimization within eCommerce and B2B operations.
  • Software Development & Agile Practices:
  • Work closely with product managers, developers, and QA teams throughout the software development lifecycle (SDLC).
  • Define and refine user stories, acceptance criteria, and use cases for Agile teams.
  • Assist in system testing, UAT (User Acceptance Testing), and ensure quality assurance standards are met before deployment.
  • Change Management & Post-Implementation Support:
  • Act as a change enabler, helping businesses adapt to new technologies and process improvements.
  • Provide post-implementation support, ensuring smooth adoption of IT solutions.
  • Requirements:
  • Bachelor's or Master's degree in Business, Computer Science, Engineering, or a related field.
  • 6 - 8 years of experience in Business Analysis, with at least 4-5 years in IT technical documentation.
  • Proven experience in B2B eCommerce, APIs, and/or enterprise technology solutions.
  • Strong background in international client communication, preferably in the North American market.
  • Hands-on experience with eCommerce platforms (e.g., Shopify Plus, Magento, SAP Commerce Cloud, BigCommerce).
  • Expertise in API integration, ERP/CRM systems, and process automation.
  • Proficiency in business process modeling tools (e.g., Visio, Lucidchart) and project management tools (Jira, Confluence).
  • CBAP (Certified Business Analysis Professional) and ITIL certifications are preferred.
  • Strong analytical and problem-solving skills – Ability to break down complex business problems and recommend effective solutions.
  • Excellent communication and stakeholder management – Ability to engage both technical and non-technical audiences.
  • Deep understanding of APIs, system integrations, and data workflows in B2B eCommerce.
  • Agile and SDLC expertise – Comfortable working in Agile environments and driving projects from requirements to execution.
  • Change management and adaptability – Ability to drive business process changes and manage user adoption.
  • Multitasking and time management – Ability to prioritize tasks and manage multiple projects effectively.

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