Business Development Lead

3 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Title: Business Development Manager – Call Center Services

We are seeking a dynamic professional to spearhead the expansion of our call center services. This role focuses on identifying new business opportunities, fostering client relationships, and driving revenue growth.

Key Responsibilities:
  1. Market Research & Strategy: Conduct comprehensive market research to identify emerging trends, potential clients, and opportunities for expansion in the contact center industry.
  2. Lead Generation: Proactively identify and qualify new business opportunities through various channels (cold calling, networking, digital marketing, events, etc.).
  3. Client Relationship Management: Build and nurture strong, long-lasting relationships with potential clients by understanding their contact center needs and presenting tailored solutions.
  4. Sales Process Management: Manage the entire sales process from prospecting to closing, ensuring seamless onboarding and contract negotiations.
  5. Proposal Development: Collaborate with internal teams to develop customized proposals and presentations, aligning with client objectives and showcasing capabilities.
  6. Partnerships & Alliances: Develop strategic partnerships with industry stakeholders and vendors to expand service offerings and enhance market presence.
  7. KPIs & Reporting: Track and report key metrics, including sales pipeline, conversion rates, and revenue forecasts, to ensure alignment with business targets.
  8. Competitive Analysis: Keep abreast of competitors' activities and market changes to refine business development strategies.


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