Sales and Operations Manager

2 days ago


GulshaneIqbal Town, Pakistan beBee Careers Full time

We are seeking an experienced and results-driven leader to join our team as a Tele-Sales & Aftersales Support Manager. This is a key role that requires a high level of expertise and leadership capability.

About the Role:

The successful candidate will be responsible for leading a team of tele-sales representatives and overseeing customer support operations. They will need to have a proven track record of driving business growth and improving customer satisfaction.

Responsibilities:
  1. Develop and implement effective tele-sales strategies to drive revenue growth.
  2. Coach and mentor team members to improve their sales and customer service skills.
  3. Monitor performance metrics and provide regular feedback to team members.
  4. Identify areas for process improvement and implement changes to increase efficiency and productivity.
Requirements:
  1. Bachelor's/Master's degree in Business, Marketing, or a related field.
  2. 3 to 5 years of experience in tele-sales, customer support, or related roles.
  3. Proven leadership experience with cross-functional teams.
  4. Strong analytical thinking and problem-solving ability.

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