Office Operations Assistant

The office support staff is responsible for ensuring a clean, organized, and welcoming office environment. The role requires daily office cleaning and dusting, timely preparation and provision of tea and refreshments for staff and guests, and supporting general office upkeep.

• Office Cleaning and Maintenance:
  • Daily cleaning of the office premises, including dusting, sweeping, mopping, and sanitizing common areas.
  • Maintenance of cleanliness in washrooms and necessary supplies (soap, tissue, etc.) are available.
  • Regular cleaning and maintenance of meeting rooms, kitchen, and staff workspaces.
• Tea and Refreshment Services:
  • Preparation and serving of tea, coffee, and refreshments for staff and guests as required.
  • Cleanliness of utensils, crockery, and the kitchen area.
• Administrative and Logistical Support:
  • Assistance in photocopying, scanning, and organizing documents as needed by the staff.
  • Support in setting up meeting rooms (arranging chairs, tables, equipment, and refreshments).
  • Running small errands within or outside the office, such as delivering documents or collecting supplies.
• Office Supply Management:
  • Tracking of cleaning materials and kitchen supplies and informing the designated person when restocking is needed.
  • Proper storage of office consumables and maintaining their cleanliness.
• Safeguarding Responsibilities:
  • Promotion and modeling of a safe, respectful working environment.
  • Prevention of harm and abuse from our people, operations, and programs to anyone encountering our work.
  • Reporting of all safeguarding incidents using our internal reporting mechanism.
  • Compliance with all safeguarding framework policies and practices.
  • Completion of mandatory training courses relating to our safeguarding policy framework and compliance with HR vetting procedures.
  • Reduction of the risk of harm and abuse in the field.
  • Involvement of communities in the design of programs and complaint response mechanisms.
  • Attending specialist field training on safeguarding as required.
  • Maintenance of maps of support services for survivors.
  • Receiving and responding to complainants/survivors and ensuring no further harm is done.