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Proctor and Testing Services Manager
3 weeks ago
This is a chance to gain valuable experience working with our professional teams, ensuring a positive candidate experience. As a Test Center Operations Administrator, you will play a critical role in maintaining exam testing security procedures and delivering exceptional customer service. You will have the opportunity to work in a dynamic and supportive environment, where your contributions will make a real difference to our organization's success.
Key Benefits
* Excellent pension scheme
* Shares and stock purchase options
* Healthcare and dental plans, and an employee wellbeing assistance program
* Cycle-to-work programs, gym membership concessions, and retail discounts
Responsibilities and Requirements
* Welcome, greet, and check in customers/test-taking candidates
* Comply with all exam testing security and procedures and follow company policies using careful judgment
* Verify customer/candidate personal identification documents and explain the exam testing process/rules
* Proctor / invigilate candidates while they are completing their exam/test
* Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre
Qualifications
To succeed in this role, you should have excellent communication skills, attention to detail, and the ability to work well under pressure. Additionally, experience working with Microsoft Office applications and a strong understanding of exam testing security procedures would be beneficial.
