Support Service Representative

4 days ago


Islamabad, Islamabad, Pakistan ibex. Full time

iBEX seeks a highly skilled Support Service Representative to join our team. As a key member of our Operations department, you will play a vital role in delivering exceptional customer experiences.

Your primary responsibility will be to provide swift and satisfactory solutions to customers' queries through various communication channels. You will also maintain accurate records of customer interactions and transactions.

Key tasks include:

  1. Responding to customer inquiries in a professional and courteous manner
  2. Maintaining detailed records of customer interactions and transactions
  3. Processing orders, forms, and applications in a timely and efficient manner

Perks of Working at iBEX:

iBEX offers a comprehensive benefits package that includes medical insurance, provident fund, leave encashment, annual leaves, ergonomic furniture, referral rewards, annual increment, conveyance facility, loan facility, and employee appreciation programs.

What We Look for in a Candidate:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Requirements:

  • Intermediate/Bachelors or above degree
  • Good written and verbal English communication skills
  • Proficiency in MS Office (MS Excel and MS Word)


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