Tracking and Telematics Technical Support Engineer

Role OverviewWe are seeking a highly skilled Technical Support Engineer - Tracking and Telematics to join our team. As a Technical Support Engineer - Tracking and Telematics, you will be responsible for managing, tracking, diagnosing, and troubleshooting cases in Technical Support.Responsibilities:Communicate with customers about reported issues, escalated...

Job Description:About the Role:The Technical Support Engineer - Tracking and Telematics is a Subject Matter Expert who manages, tracks, diagnoses, and troubleshoots cases in Technical Support. They train, educate, assist, and guide other employees within Support and across the company.Key Responsibilities:Communicate with customers about reported issues,...

Industrad is a leading consulting, engineering & marketing company offering sales & marketing of process plants, machinery/equipment, spare parts, project management, technical support, and maintenance services. As an IT Sales Engineer, you will be responsible for troubleshooting and providing technical support ensuring network security and managing...

About the Job:The Lead Technical Support Engineer is a senior expert who provides complex technical support for various products and services. As an L4 support engineer, this individual is responsible for troubleshooting intricate issues or product-level bugs that cannot be resolved by junior support engineers.This role involves managing, tracking,...

Company OverviewRegler Engineering SMC Pvt Ltd is a dynamic organization seeking a highly motivated Technical Support Engineer.The ideal candidate will have a proven track record of providing top-notch technical support, ensuring seamless communication with stakeholders, and driving team growth.Job DescriptionDeliver exceptional technical support services to...

Are you a driven and results-oriented Technical Sales Support Engineer looking for a new challenge? Do you have a strong background in electrical engineering and experience in sales support?About the Role:In this role, you will be responsible for providing technical support to clients, selecting products based on technical requirements, and managing projects...

Key Performance Indicators (KPIs)To measure success, we track several KPIs:Customer satisfaction ratings.Issue resolution rates.First response times.Resolution times.Knowledge base article creation and update frequency.Main Responsibilities:Develop and maintain in-depth knowledge of Motive's products and services.Respond to customer inquiries and provide...

About the Role:The Lead Technical Support Engineer plays a critical role in ensuring the highest level of technical support for our customers. As a senior subject matter expert, you will be responsible for providing advanced technical support for complex issues and product-level bugs.This role requires strong analytical and problem-solving skills, as well as...

Tekboox is a leading company in the field of IT services and consulting. We are currently looking for a highly skilled Technical Sales Support Engineer to join our team.Job Description:The ideal candidate will have a strong background in electrical engineering and experience in sales support. The role involves providing technical support to clients,...

About the Role:The Senior Technical Support Engineer position at Motive involves identifying, analyzing, and resolving complex technical issues related to hardware, software, and cloud-based systems. As a key escalation point for Tier 1 and Tier 2 support teams, this role requires in-depth problem-solving skills, mentoring junior engineers, and process...

Job Summary:We are seeking a highly skilled Technical Support Engineer to join our team as a Lead Technical Support Engineer. In this role, you will provide advanced technical support for our products and services, troubleshoot complex issues, and work collaboratively with cross-functional teams to resolve customer issues.Your primary responsibilities will...

Job Summary: Binbpt is a government organization seeking a highly skilled Technical Support Lead to join our team. This role will involve providing technical support to our engineering departments, ensuring efficient project execution and maintaining effective communication with stakeholders.The selected candidate will be responsible for assisting in the...

Key ResponsibilitiesComplex Issue Resolution: Deep understanding of the product, analyzing and diagnosing complex issues, and providing solutions minimizing user disruption.Technical Documentation: Creating and maintaining accurate and up-to-date technical documentation for internal and external use.Cross-Departmental Collaboration: Working closely with...

At Contour Software, we are committed to delivering exceptional customer experiences through our technical support services.We are seeking a highly skilled Technical Support Expert to join our team. As a key member of our support team, you will be responsible for providing timely and effective solutions to our clients' software-related issues.Your primary...

About MotiveMotive is a cutting-edge organization that empowers innovation and drives excellence in customer support.We are seeking a highly skilled Lead Technical Support Engineer to join our team, providing exceptional technical expertise and leadership to deliver world-class support experiences.

Job ProfileRegler Engineering SMC Pvt Ltd requires a dedicated Technical Support Engineer with strong technical skills, excellent communication abilities, and a passion for continuous learning.The ideal candidate will have a background in Siemens PLCs, Motors & Drives and be able to adapt quickly to changing priorities and deadlines.Key...

Job DescriptionThe Lead Technical Support Lead plays a pivotal role in driving complex technical solutions, mentoring junior engineers, and fostering collaboration across departments.This senior subject matter expert will be responsible for troubleshooting high-level issues, product-level bugs, and developing accurate technical documentation.As a key member...

At A. F. Ferguson & Co. (a member firm of the PwC network), we seek a skilled Technical Support Specialist to provide high-level technical support to senior executives. The ideal candidate will have a strong understanding of computer hardware, software, and networks.Job DescriptionThe successful candidate will be responsible for managing schedules,...

RequirementsTo succeed as a Lead Technical Support Engineer, you must possess:A minimum of 3 years of experience in Technical Support or Customer Support.Excellent analytical and problem-solving skills, with the ability to diagnose and troubleshoot complex technical issues.Strong communication and interpersonal skills, with the ability to collaborate...

Company Overview:Momentum Consulting Group is a renowned IT services provider dedicated to delivering exceptional solutions to clients across various industries.Our team of experts works closely with clients to understand their unique needs and develop tailored solutions that drive business growth and success.As a Customer Support Engineer, you will play a...