Customer Experience Specialist

2 days ago

Siālkot, Punjab, Pakistan beBeeService Full time 900,000 - 1,200,000
Customer Service Ambassador

Job Profile:

We are seeking a highly skilled Customer Service Ambassador to support our mission of delivering exceptional customer experiences.

Key Responsibilities:

  • Handle customer inquiries and resolve issues via phone, email, and chat in a timely manner.
  • Provide accurate product information and order updates to customers.
  • Collaborate with logistics and operations teams to ensure smooth delivery processes.
  • Maintain detailed records of customer interactions and feedback.
  • Assist in streamlining customer service procedures for efficiency.

Requirements:

  • Excellent verbal and written communication skills in English.
  • Strong problem-solving abilities and customer-focused approach.
  • Proficiency in customer service software and Microsoft Office Suite.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Previous experience in the logistics or supply chain industry preferred.

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