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Transportation Service Executive
5 days ago
The Logistic Executive will be responsible for providing support to customers and the compliance team by responding to daily queries. They will work closely with the courier service department to resolve issues related to delivery delays and lost parcels. The role requires a high level of organization, problem-solving skills, and attention to detail.
Responsibilities
• Responding to customer and compliance team inquiries on a daily basis
• Raising exceptions with the courier service department for delayed deliveries
• Following up with couriers on stuck parcels that exceed delivery deadlines
• Filing claims with couriers for lost parcels during transit
• Updating claims reports to reflect accepted, rejected, and in-process statuses
• Performing miscellaneous tasks assigned by their supervisor
Requirements
• Bachelor's degree from an accredited institution
• At least one year of relevant work experience
• Proficiency in Microsoft Office and strong written and verbal communication skills
What We Offer
• Fuel reimbursement
• Medical insurance coverage
• Complimentary lunch
• Gym membership with access to panel gyms
• Participatory fund contributions
• Competitive market salary
• Engaging work environment with opportunities for growth and learning
• Positive and dynamic work culture
• Paid time off
• Group life insurance coverage
• Gratuity benefits
• Maternity leave provisions
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