Senior Service Analyst Position

17 hours ago

Rawalpindi, Punjab, Pakistan beBeeServiceResearch Full time
Service Research Specialist

We are seeking an experienced Service Research Specialist with a proven track record in delivering actionable insights to support strategic decision-making across various service industries. The ideal candidate will have a strong analytical mindset, excellent problem-solving abilities, and the capacity to turn data into practical recommendations.

Key Responsibilities:
  • Conduct comprehensive qualitative and quantitative research focused on service-based industries, including market trends, competitive analysis, and customer behavior.
  • Develop and maintain a thorough understanding of the target industry to identify growth opportunities and potential challenges.
  • Gather and analyze data from various primary and secondary sources, ensuring data accuracy and reliability.
  • Prepare detailed reports, dashboards, and presentations to effectively communicate research findings and actionable recommendations to stakeholders.
  • Collaborate with cross-functional teams to align research objectives with organizational goals.
  • Monitor industry developments and regulatory changes to provide timely insights.
  • Support business development initiatives by identifying market gaps and evaluating potential partnerships or ventures.
  • Maintain and update databases, ensuring that research outputs are well-documented and easily accessible.
Requirements:
  • Bachelor's or Master's degree in Business Administration, Economics, Statistics, or a related field.
  • Proven experience (3-5 years) in a research analyst role, with a strong emphasis on service-based research.
  • Exceptional analytical and critical-thinking skills with the ability to interpret complex data sets.
  • Proficiency in data analysis tools (e.g., Excel, SPSS, Tableau, or Power BI)
  • Strong communication and presentation skills, with the ability to tailor messaging for different audiences.
  • Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • A proactive attitude, with the capability to work independently as well as collaboratively within a team.
Preferred Skills:
  • Experience in designing and conducting surveys or other primary research methods.
  • Knowledge of specific service industries (e.g., IT, healthcare, finance) is a plus.
  • Understanding of statistical modeling and forecasting techniques.

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