
Customer Service Director
1 day ago
This is an exciting opportunity for a seasoned Call Center Manager to take on a leadership role at Jagah Online.
Key Accountabilities:- Liaise with supervisors, team leaders, operatives, and third parties to gather information and resolve issues, monitoring random calls to improve quality and minimize errors.
- Responsible for needs assessments, performance reviews, and cost/benefit analyses, managed the analysis and implementation of projects.
- Keep records of all conversations in our Call Centre database in a comprehensible way, frequently attend educational seminars to improve knowledge and performance level.
- A minimum of 7-8 years of experience in a similar capacity, with strong leadership and team management skills.
- Familiarity with CRM systems and practices, multi-tasking capability, and goal-setting skills.
- Ability to analyze and implement projects, drive stakeholder expectations, and maintain up-to-date knowledge of industry developments.
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Customer Service Director
6 days ago
Saddar Town, Pakistan Jagah Online Full timeJob OverviewJagah Online, a leading online platform, is seeking an experienced Customer Service Director to join our team. This role offers a unique opportunity to lead and develop a high-performing team of contact centre professionals.Leadership Responsibilities: Provide guidance, mentorship, and training to team members to enhance their skills and...
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Hospitality Services Director
6 days ago
Saddar Town, Pakistan Cafe Enigma Full timeHospitality Services Director PositionWe are looking for a highly motivated hospitality services director to lead our team at Cafe Enigma.Key Responsibilities:Strategic planning and direction for the cafe's operationsImplementing innovative solutions to improve customer satisfactionLeading and developing a high-performing teamManaging budgets and resources...
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Customer Service Director
6 days ago
Saddar Town, Pakistan Human Resource Diversity Full timeKey Role in Human Resource DiversityThe Head Of Customer Service position is a vital part of our team at Human Resource Diversity, Pakistan.We are seeking an experienced professional to lead the customer service department of our restaurant and drive excellence in client satisfaction.This senior role involves heading the customer service team, developing...
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Customer Experience Director
2 days ago
Saddar Town, Pakistan Softech Microsystems Full timeCareer OpportunitiesWe are excited to offer this opportunity to join our customer support team at Softech Microsystems as a Customer Experience Director. In this role, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of satisfaction.You will be responsible for leading a team of...
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Financial Services Director
2 days ago
Saddar Town, Pakistan Deewan-e-Khas Trading Full timeThe Financial Services Director at Deewan-e-Khas Trading is responsible for overseeing the company's day-to-day financial activities. This includes developing and implementing effective operational strategies, managing financial risks, and driving business growth through innovation and process improvement.Key Responsibilities:Develop and maintain robust...
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Sales Service Director
6 days ago
Saddar Town, Pakistan Hoora Pharma Full timeJob OverviewHoora Pharma is a renowned pharmaceutical company seeking an experienced Sales Service Director to join our team. As a key member of our sales department, you will be responsible for developing and executing sales strategies to drive business growth and expand our market presence.About the RoleThe successful candidate will have at least 5 years...
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Customer Service Officer
3 days ago
Saddar Town, Pakistan Teknika Corporation of Pakistan Full timeCustomer Service Officer Teknika Corporation of Pakistan, Pakistan Customer service managers ensure that the organisation they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business and in most cases will be:helping to develop a customer service policy for an entire organisation;managing a...
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Customer Service Manager
2 days ago
Saddar Town, Pakistan Softech Microsystems Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Softech Microsystems. As a key member of our customer support department, you will be responsible for leading our team of customer service representatives and ensuring that they have the skills and knowledge necessary to provide exceptional customer...
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Customer Service Specialist
5 days ago
Saddar Town, Pakistan Ark Global Full timeRequired Call Center Agent for Spectrum Sales and Billing:Are you a motivated and charismatic individual who excels at building relationships and closing deals? We have an exciting opportunity for you to become a part of our team as a Spectrum Sales Agent at Ark Global. As a Sales Agent, you'll be at the forefront of connecting customers with the...
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Customer Service Director Pakistan
6 days ago
Saddar Town, Pakistan KB Grammar Academy Full timeAbout the Role:This is an exciting opportunity to join our team as a Client Support Manager.Analyze and resolve client queries in a timely manner.Inform management about complex client issues and provide recommendations for resolution.Maintain a positive and productive work environment for the team.Work in accordance with company policies and...
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Customer Service Team Lead
6 days ago
Saddar Town, Pakistan Al Baraka Apparel - Diners Full timeHow You'll Grow with UsAs a Retail Store Director at Al Baraka Apparel - Diners, you'll have access to:Regular training and development opportunities.Ongoing coaching and feedback from senior leaders.A comprehensive compensation and benefits package.We're committed to helping our employees grow both personally and professionally, and we look forward to...
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Imaging Services Director
6 days ago
Saddar Town, Pakistan LCMDDSH - Darul Sehat Hospital Full timeJob OverviewThe Imaging Services Director will lead our medical imaging department, developing strategies to improve patient satisfaction, quality of care, and operational efficiency. The successful candidate will have a strong background in radiology, excellent leadership skills, and the ability to work effectively in a fast-paced environment.Key...
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Sales Director
6 days ago
Saddar Town, Pakistan Ocean Limousine Pvt Ltd Full timeJob Title: Sales DirectorWe are seeking a highly motivated and experienced Sales Director to join our team at Ocean Limousine Pvt Ltd. As a Sales Director, you will be responsible for developing and executing sales strategies to drive business growth and revenue.Your primary focus will be on promoting our products and services to existing and prospective...
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Customer Service Representative
6 days ago
Saddar Town, Pakistan ibex Full timeAt ibex, we are seeking a talented Customer Service Representative to join our team as an Email & Chat Support Champion. As a key member of our Operations department, you will play a vital role in assisting our clients' customers with their queries and concerns via email and chat.The ideal candidate will possess excellent communication skills, a strong work...
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Customer Service Lead
6 days ago
Saddar Town, Pakistan Softech Microsystems Full timeAbout Softech MicrosystemsWe are a dynamic and innovative technology firm dedicated to providing top-notch customer support services. Our mission is to deliver exceptional customer experiences that drive satisfaction and loyalty.As a Deputy Manager Support, you will play a critical role in achieving this mission by ensuring timely and effective resolution of...
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Customer Service Leadership
6 days ago
Saddar Town, Pakistan E-Square Full timeLead Call Center Agent RoleE-Square seeks a highly skilled and experienced Assistant Manager to lead our call center operations. As a leader, you will be responsible for developing and implementing strategies to improve customer satisfaction, team performance, and operational efficiency. To succeed in this role, you will need to possess strong analytical...
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Customer Service Representative
6 days ago
Saddar Town, Pakistan GE Solutions Full timeJob OverviewAt GE Solutions, we are committed to delivering exceptional support to our patients and internal departments. We are seeking a highly skilled Customer Service Representative to join our team and play a key role in achieving this goal.The ideal candidate will have previous experience in customer support, ticket handling, or a related field,...
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Customer Service Representative
6 days ago
Saddar Town, Pakistan LearningCert Full timeSpecialist Customer Sales And SupportWe are seeking a highly skilled and motivated Sales and Support Specialist to join our team at LearningCert in Pakistan.The ideal candidate will have excellent communication skills, a strong understanding of sales and marketing principles, and the ability to work effectively in a fast-paced environment.Develop and...
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Customer Service Team Lead
6 days ago
Saddar Town, Pakistan Esquare Services (Pvt) Ltd Full timeWe are looking for a seasoned professional to join our team as a Customer Service Team Lead. As a Manager Inbound Call Center, you will be responsible for managing inbound campaigns and ensuring effective communication with clients.The successful candidate will have a strong background in customer service, with at least 5 years of experience in inbound call...
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Custom Applications Manager
7 days ago
Saddar Town, Pakistan Hambra Consulting Full timeCustom Applications Manager Hambra Consulting, Pakistan Reports to the Program Director. Coordinates all custom IT projects and ensures company resources are utilized appropriately. Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems. Identifies and analyzes systems...