
Customer Service Manager
4 days ago
We are seeking a highly skilled and experienced Customer Service Manager to join our team at Softech Microsystems. As a key member of our customer support department, you will be responsible for leading our team of customer service representatives and ensuring that they have the skills and knowledge necessary to provide exceptional customer service.
- You will be responsible for managing daily operations, including scheduling, routing, and coaching customer service representatives.
- You will also be responsible for analyzing customer feedback and making recommendations for process improvements.
- In addition, you will be expected to maintain accurate records and reports, including sales and performance metrics.
- A strong background in customer service, preferably with leadership experience.
- Excellent communication and interpersonal skills.
- The ability to analyze data and make informed decisions.
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Customer Service Officer
6 days ago
Saddar Town, Pakistan Teknika Corporation of Pakistan Full timeCustomer Service Officer Teknika Corporation of Pakistan, Pakistan Customer service managers ensure that the organisation they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business and in most cases will be:helping to develop a customer service policy for an entire organisation;managing a...
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Customer Service Specialist
1 week ago
Saddar Town, Pakistan Ark Global Full timeRequired Call Center Agent for Spectrum Sales and Billing:Are you a motivated and charismatic individual who excels at building relationships and closing deals? We have an exciting opportunity for you to become a part of our team as a Spectrum Sales Agent at Ark Global. As a Sales Agent, you'll be at the forefront of connecting customers with the...
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Service Delivery Manager
4 days ago
Saddar Town, Pakistan Teknika Corporation of Pakistan Full timeAbout This RoleAt Teknika Corporation of Pakistan, we are committed to delivering exceptional customer experiences that drive long-term relationships and loyalty.This position plays a critical part in achieving this goal by providing top-notch customer support and assistance.Possible roles vary widely, and job titles in customer services management include...
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Service Delivery Manager
4 days ago
Saddar Town, Pakistan Softech Microsystems Full timeJob OverviewSoftech Microsystems is seeking a Service Delivery Manager to join our customer support team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of satisfaction.You will be responsible for managing customer relationships and identifying...
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Custom Applications Manager
1 week ago
Saddar Town, Pakistan Hambra Consulting Full timeCustom Applications Manager Hambra Consulting, Pakistan Reports to the Program Director. Coordinates all custom IT projects and ensures company resources are utilized appropriately. Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems. Identifies and analyzes systems...
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Custom Clearance Manager
2 weeks ago
Saddar Town, Pakistan ECU Line Pakistan (Pvt) Ltd. Full timePerform and implement all custom clearance activities such as following up on incoming shipments, document transactions, and day-to-day related activities in accordance with the objectives, policies, and procedures.Participate in implementing the anticipated plans and programs as per the set goals to ensure internal work development and productivity...
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Sales And Customer Support Manager
1 week ago
Saddar Town, Pakistan Car Junction Ltd Full timeSales And Customer Support Manager Car Junction Ltd, Pakistan Manage the CSR team, including:Sales guidance and techniquesInteractions with customersReportingTraining and performance improvement of CSRsJob SpecificationRequired qualifications:Sales & MarketingExcellent proficiency in EnglishProficiency in computing and MS OfficeTarget orientedLeadership...
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Customer Experience Representative
4 days ago
Saddar Town, Pakistan Teknika Corporation of Pakistan Full timeCustomer Service OfficerTaking on a key role at Teknika Corporation of Pakistan, the Customer Service Officer will be responsible for ensuring customer satisfaction and resolving queries in a timely manner.The ideal candidate will have strong communication skills and the ability to work effectively with customers from diverse backgrounds. They will also...
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Customer Service Director
3 days ago
Saddar Town, Pakistan Jagah Online Full timeAbout the RoleThis is an exciting opportunity for a seasoned Call Center Manager to take on a leadership role at Jagah Online.Key Accountabilities:Liaise with supervisors, team leaders, operatives, and third parties to gather information and resolve issues, monitoring random calls to improve quality and minimize errors.Responsible for needs assessments,...
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Saddar Town, Pakistan Zag Outsourcing Full timeClient Service Manager will supervise different sites located within Karachi and will be responsible for the overall direction, coordination, and evaluation of the staff and the department; carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.DETAIL OF RESPONSIBILITIES:Respond to customer enquiries...
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Service Delivery Specialist
13 hours ago
Saddar Town, Pakistan Jagah Online Full timeJob Title: Service Delivery SpecialistAbout the RoleWe are seeking a highly skilled Service Delivery Specialist to join our team at Jagah Online. As a key member of our customer support department, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.Key...
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Customer Experience Director
4 days ago
Saddar Town, Pakistan Softech Microsystems Full timeCareer OpportunitiesWe are excited to offer this opportunity to join our customer support team at Softech Microsystems as a Customer Experience Director. In this role, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of satisfaction.You will be responsible for leading a team of...
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Customer Service Associate
4 days ago
Model Town Tehsil, Pakistan Sheranwala Group Full timeSheranwala Developers provides an opportunity for a Customer Support Representative to work in a dynamic environment. Key responsibilities include providing excellent customer support through various channels, addressing client inquiries and resolving issues promptly, maintaining accurate records of customer interactions, and collaborating with teams to...
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IT Manager
1 week ago
Saddar Town, Pakistan Premier Tubular Inspection Service (Pvt.) Ltd. Full timeJob DescriptionTeam Leadership:Manage and mentor a team of IT professionals, providing guidance, support, and direction in their roles and responsibilities.IT Strategy and Planning:Develop and implement IT strategies aligned with the company's objectives to enhance efficiency, scalability, and security.Budgeting and Resource Management:Oversee the IT budget,...
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Manager Customer Support Department
1 week ago
Saddar Town, Pakistan Softech Microsystems Full timeManager Customer Support Department Softech Microsystems, Pakistan Responsibilities:Answering questions and providing assistance to potential and current customersScheduling routing as per clients' requirements/complaints on a daily basisCoordinating and properly answering clients via e-mail regarding complaintsResponsible for maintaining Daily Reports of...
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Financial Services Director
4 days ago
Saddar Town, Pakistan Deewan-e-Khas Trading Full timeThe Financial Services Director at Deewan-e-Khas Trading is responsible for overseeing the company's day-to-day financial activities. This includes developing and implementing effective operational strategies, managing financial risks, and driving business growth through innovation and process improvement.Key Responsibilities:Develop and maintain robust...
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Customer Experience Lead
7 days ago
Saddar Town, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeJob Title: Customer Experience LeadJob SummaryWe are seeking a highly skilled Customer Experience Lead to join our team at Sybrid (Pvt) Ltd - A Lakson Group Company. As a key member of our customer experience team, you will be responsible for ensuring that our customers receive exceptional service and support throughout their journey with us.Main...
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Specialist Customer Sales And Support
1 week ago
Saddar Town, Pakistan LearningCert Full timeSpecialist Customer Sales And Support LearningCert, Pakistan Minimum Qualifications:Bachelor's degree from any reputable university.Responsibilities:Understand the services offered by LearningCert, the competition, company's unique selling propositions, and the target market.Identify potential customers/prospects and reach them via appropriate...
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Customer Success Advocate
4 days ago
Saddar Town, Pakistan Teknika Corporation of Pakistan Full timeWhat You'll DoAs a Customer Service Officer at Teknika Corporation of Pakistan, you will play a vital role in driving customer satisfaction and loyalty.Your responsibilities will include:Developing and implementing strategies to improve customer satisfaction and loyalty;Working closely with cross-functional teams to identify and address customer pain...
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IT Service Provider Job Opportunity
5 days ago
Saddar Town, Pakistan Kalhost Full timeWe are seeking a highly skilled Support Engineer to join our team at Kalhost.The ideal candidate will be responsible for delivering exceptional customer support, deploying and managing cloud services, migrating applications to our platform, and building, operating, and supporting AWS Cloud environments.About the CompanyKalhost is a leading Platform as a...