Travel Booking Specialists

18 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time
Customer Service Representative - Travel Industry

We are looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to customers booking flights, hotels, car rentals, and packages.

Job Description:

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Assist customers in booking travel arrangements and provide recommendations based on their preferences.
  • Communicate effectively with customers to understand their needs and provide solutions.
  • Work collaboratively with the team to achieve customer satisfaction and sales targets.
  • Stay up-to-date with industry trends and travel regulations to provide the most relevant information to customers.

Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and conflict resolution abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficient in using computer systems and navigating multiple applications.
  • Degree in Hospitality, Travel, Tourism, Business or relevant field.


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