Night Shift Call Center Agent

23 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Summary

We are seeking a skilled Call Center Representative to join our team. The successful candidate will be responsible for providing exceptional customer service via phone, addressing customer inquiries and concerns in a professional manner, and resolving issues efficiently.

Key Responsibilities:

  • Respond to customer calls in a timely and courteous manner.
  • Assist customers with their queries and resolve issues.
  • Accurately record and update customer information in our database.
  • Identify and resolve customer complaints in a professional and efficient manner.

Requirements:

  • Strong communication and interpersonal skills.
  • A positive attitude and customer-oriented approach.
  • Availability to work during the night shift (Monday to Friday, 08:00 PM to 05:00 AM).
  • Excellent problem-solving and multitasking abilities.

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