
System Administrator and Support Technician
2 days ago
We are seeking an experienced IT Support Engineer to join our team. As an integral member of our dynamic team, the IT Support Engineer will be responsible for providing technical assistance and support to end-users, ensuring smooth operation of our computer systems and network infrastructure. The ideal candidate will possess strong technical skills, excellent communication skills, and the ability to work independently and collaboratively as part of a team.
Key Responsibilities
- Install, configure, and troubleshoot computer systems, networks, and peripherals
- Provide technical assistance and support to end-users via phone, email, and remote access
- Monitor and maintain computer systems, networks, and peripherals to ensure optimal performance and availability
- Collaborate with internal teams and vendors to resolve technical issues and implement solutions
- Develop and implement procedures to improve IT service delivery and customer satisfaction
Requirements
- Bachelor's degree in Computer Science or related field
- Minimum 1-3 years of experience in IT support
- Strong knowledge of computer systems, networks, and operating systems
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively as part of a team
- Flexibility and willingness to work varying hours and shifts
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