Relationship Builders

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
About the Job
  • This Call Center Agent position requires excellent communication and interpersonal skills to handle customer inquiries and resolve issues efficiently.
  • The successful candidate will be able to build strong relationships with customers through effective communication and empathy.
  • A strong understanding of company policies and procedures is essential for providing accurate and reliable information to customers.
  • The role involves working closely with colleagues to achieve sales targets and call handling quotas.

Key Responsibilities

  • Provide accurate and reliable information to customers using the appropriate methods and tools available.
  • Manage customer interactions in a professional and courteous manner, ensuring customer satisfaction.
  • Record and maintain accurate documentation of customer interactions and account processes.
  • Foster positive relationships with customers through proactive and engaging communication.

Requirements

  • The ideal candidate will possess strong communication and problem-solving skills, with the ability to work effectively in a team environment.
  • A graduate degree is required for this position.
  • Previous experience in Energy Campaign, Spectrum, and Home Warranty is highly desirable.
  • Flexibility to work night shifts is also essential.


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