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Financial Industry Support Specialist
11 hours ago
About the Role
Abacus Consulting is seeking an experienced Customer Service/Support Executive with a strong understanding of the FinTech industry.
Key Responsibilities:
- Providing exceptional customer support to clients in the FinTech sector.
- Assisting customers with their queries and resolving issues efficiently.
- Collaborating with internal teams to ensure seamless service delivery.
- Staying up-to-date with industry trends and developments to provide informed support.
Requirements:
- Fluency in English language.
- Ability to work rotational shifts (Morning/Evening/Night).
- Customer-centric attitude.
- Effective communication skills.
- Educational background in Accounting, Finance or related disciplines preferred.
- Good knowledge of online money transfer platforms.
- Education: A-levels/Intermediate (Minimum).
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