IT Systems Specialist

12 hours ago

Islamabad, Islamabad, Pakistan beBeeNetwork Full time 320,000 - 480,000
Job Title: IT Systems Specialist

The IT Department is seeking a highly skilled IT Systems Specialist to serve as a key technical and functional liaison. The successful candidate will be responsible for assisting the Supervisor in the administration, optimization, and support of critical platforms.

This role involves translating business requirements into technical solutions, troubleshooting complex issues, and ensuring the smooth and secure operation of ERP Oracle Fusion applications, Google Workspace, Ruckus Wireless networks, and Mikrotik firewall systems.

Key Responsibilities:

  • Providing software and hardware support, including facilitating meetings and conferences via Google Meet and Zoom Meetings/Webinars.
  • Maintaining and troubleshooting a wide range of IT equipment and devices, such as printers, laptops, and scanners.
  • Setting up and configuring hardware, installing software, and managing drivers for both Microsoft and macOS environments.
  • Overseeing the management of Google Workspace, Office 365, and all associated domain licenses and subscriptions.
  • Administering website subscriptions, hosting services, and DNS configurations.
  • Ensuring the integrity of office data through regular backups and executing prompt data recovery procedures following system failures.
  • Providing on-the-job- IT related basic training to staff members, if required.
  • Installing and managing robust LAN/WAN infrastructure and other critical network components (e.g., servers, routers, access points).
  • Assisting in implementing IT policies and security.
  • Providing IT support at offices and events.
  • Conducting regular system upgrades to guarantee all IT systems remain current and secure.

Eligibility Criteria:

Education & Experience:

  • Bachelor's degree in Computer Science or Information Technology. Relevant certifications will be an added advantage.
  • At least 2-3 years of demonstrated experience in managing IT operations with a reputable organization

Knowledge, Skills & Abilities:

  • Proficient in Microsoft 365 (M365), Google Workspace, Active Directory (AD), Google Cloud, Oracle Fusion, and Microsoft Dynamics.
  • Proficiency with access points, understanding of mesh networking technologies, and familiarity with SmartZone controllers.
  • Proficient in configuring Router, possessing a strong understanding of essential networking concepts such as NAT, routing, and load balancing.
  • Capable of configuring and supporting network-connected devices such as printers, Chromecast, Google TV, and smart TVs.
  • Advanced understanding of VLAN setup, Layer 3 routing, and switch configuration. Familiar with switch brands including Mikrotik, Cisco, SonicWall, and Fortinet.
  • Ability to stay up-to-date on new technologies and adapt to changing IT environments.
  • Strong verbal and written communication skills, with excellent report writing abilities.
  • Intermediate level skill in Microsoft Office (Excel, Word, PowerPoint) and Google Suite
  • Problem-solving skills
  • Ability to multitask in a fast-paced work environment
  • Passionate and self-driven with the ability to handle assignments with minimal supervision.

Our organization espouses the values of Integrity, Diversity, Entrepreneurship, Appreciation, and Learning Acumen (IDEAL). These values shape our choices on what we do and the approach we take towards it.

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