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Customer Experience Associate

2 weeks ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Description

The primary goal of this role is to interact with clients to address their concerns, answer their questions, and provide support to meet their needs. Key responsibilities include making quotations, responding to customer inquiries via phone calls and emails, and providing knowledgeable answers about products, pricing, and availability.

Key Skills and Qualifications
  • Proficiency in Microsoft Office, technical writing, and quotation preparation
  • Excellent communication and interpersonal skills
  • Ability to provide accurate information about product features, pricing, and availability
  • Effective problem-solving and conflict resolution skills
  • Capacity to work independently and as part of a team