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Operational Team Head

1 week ago

Peshawar City Tehsil, Pakistan NRSP Microfinance Bank Full time

Are you a motivated and results-driven individual looking for a new challenge? Do you have a passion for operations management and a desire to make a real difference in the lives of our customers?

NRSP Microfinance Bank is seeking an exceptional Operations Manager to join our team, and we encourage you to apply.

Responsibilities:
  • Leadership and Motivation: Inspire and motivate branch staff to achieve outstanding results, promoting a culture of excellence and continuous improvement.
  • Compliance and Risk Management: Ensure that all operational activities comply with NRSP Microfinance Bank's policies and procedures, as well as regulatory requirements.
  • Customer Service Delivery: Deliver high-quality customer service to clients, meeting their needs and exceeding their expectations.
  • Branch Maintenance: Maintain the upkeep of the branch, including facilities management and maintenance.
  • Performance Management: Monitor and evaluate the performance of branch staff, providing feedback and coaching to help them improve.