Advanced Technical Support Professional

The successful candidate will have 3+ years of experience in a technical support role, preferably in a Managed Service Provider environment. They will be responsible for providing advanced technical support to clients, addressing complex hardware, software, and network issues.

**Technical Support Professional - Workforce Management**We are seeking a highly skilled technical support professional to ensure the stability, integrity, and optimal performance of the Genesys Cloud Workforce Management (WFM) system. This role is responsible for providing day-to-day technical support to WFM users, troubleshooting software bugs, and...

We are seeking an experienced and skilled IT professional to join our team as an IT Support Officer.As a key member of our IT department, you will be responsible for providing technical support to our staff and users, resolving technical issues, and ensuring that all systems are running efficiently.

Customer Service RepresentativeWe are looking for a skilled Customer Service Representative to provide exceptional technical and customer support for our asset management software.This role involves resolving customer inquiries, diagnosing technical issues, and ensuring high levels of customer satisfaction through email, chat, and phone interactions.The...

Technical Support RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering exceptional technical support, resolving complex issues, and maintaining a high level of customer satisfaction.Our ideal candidate will have a strong background in IT infrastructure,...

Job Title: Senior Technical Support Professional - WFM SystemDescription:As a key member of our technical support team, we are seeking an experienced and highly skilled technical support professional to join us in ensuring the stability, integrity, and optimal performance of the Genesys Cloud Workforce Management system.This role involves working closely...

About the Role:We require a highly motivated and detail-oriented IT Support Engineer to provide technical support to our staff. The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a team environment.Responsibilities:Provide technical support to staff and resolve queries.Monitor...

Technical support is a vital function in ensuring the seamless operation of software solutions. As a Technical Support Specialist, you will play a crucial role in providing top-tier technical support to clients, helping them navigate features and functions of our supported software.Key Responsibilities:Provide exceptional support and troubleshooting for...

OverviewWe are seeking a detail-oriented and technically skilled Genesys WFM Technical Support professional to join our team. This role is responsible for ensuring the stability, integrity, and optimal performance of the Genesys Cloud Workforce Management (WFM) system. You will support users across the business, troubleshoot WFM issues, and collaborate with...

Technical Support ManagerWe are seeking a highly skilled technical support manager to join our team. The successful candidate will be responsible for leading our technical support team and providing expert-level technical support and solutions to our clients. This role involves troubleshooting complex issues, implementing solutions, and collaborating with...