Social Media Marketing Coordinator

5 days ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time
Job Overview:

We are seeking a proactive Social Media and Customer Support Executive to manage our online presence and handle customer interactions professionally.

The ideal candidate should have hands-on experience with Facebook, Instagram, WhatsApp, and online marketing, along with the ability to communicate clearly with potential clients.

This role is responsible for maintaining company pages on Facebook, Instagram, and WhatsApp Business, creating and posting advertisements, updates, and promotional content, and responding promptly to customer messages, comments, and inquiries.

The selected candidate will also be handling incoming calls, maintaining a professional tone with clients, keeping daily records of leads and follow-ups, and coordinating with the management team on marketing and communication strategies.

Additionally, this role requires proficiency in using Canva or similar tools to design simple visuals for social media.

Key Responsibilities:

  • Manage and update company pages on Facebook, Instagram, and WhatsApp Business
  • Create and post advertisements, updates, and promotional content
  • Respond promptly to customer messages, comments, and inquiries
  • Handle incoming calls and maintain a professional tone with clients
  • Keep daily records of leads and follow-ups
  • Coordinate with the management team on marketing and communication strategies
  • Use Canva or similar tools to design simple visuals for social media

Required Skills and Qualifications:

  • Proven experience in social media marketing and customer communication
  • Excellent handling of Facebook Ads, WhatsApp Business, and Instagram
  • Good communication skills (English)
  • Familiar with Canva or basic graphic editing tools
  • Self-motivated, punctual, and responsible

Benefits:

  • Communication
  • Incentive Bonus
  • Leaves
  • Sports and Entertainment

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