Customer Care Team Leader Opportunity

1 week ago


Saddar Town, Pakistan beBee Careers Full time
Job Description

This role involves working with customers to provide exceptional support and ensure their needs are met.

Main Responsibilities:

  • Handling customer inquiries: Respond promptly and accurately to customer questions and concerns.
  • Scheduling appointments: Schedule meetings and appointments based on customer preferences.
  • Addressing complaints: Resolve customer complaints in a professional and timely manner.
  • Maintaining performance records: Accurately track sales performance and customer support metrics.
  • Cold calling and lead follow-up: Engage with potential customers through cold calls to increase sales percentages.

Requirements for Success:

  • Leadership abilities: Possess strong leadership qualities to manage a team.
  • Effective communication: Develop and maintain excellent communication skills to interact with customers and colleagues.
  • Problem-solving skills: Utilize critical thinking to resolve complex customer issues.


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