Cloud Infrastructure Support Expert

3 days ago


Saddar Town, Pakistan beBeeSupport Full time 1,200,000 - 1,500,000

As a Support Engineer, you will play a key role in delivering top-notch customer service to our clients. Your exceptional communication skills and technical expertise will be essential in providing enterprise-level support for our growing client base.

Responsibilities
  1. Deliver excellent customer support via email/helpdesk, and live chat
  2. Deploy, Automate, Support, and Troubleshoot services
  3. Migrate Applications to our Platform
  4. Build, operate and support AWS Cloud environments
  5. Write, update and enhance documentation including Playbooks
  6. Provide periodic reports regarding maintenance and upgrade activities
Requirements

To excel in this role, you will need:

  1. Experience as a Hosting Support Specialist or similar role
  2. Experience with Linux-based servers & Virtualization
  3. Experience with cPanel/WHM Control Panel
  4. Technical awareness and ability to quickly understand new technologies
  5. Experience with the WordPress/Magento stack (PHP, MySQL)
  6. For Remote Workers: Quiet working environment free of distractions
  7. For Remote Workers: Reliable high-speed Internet connection
Benefits

Working with us offers:

  1. Work From Home Opportunity
  2. Chance to work on cutting edge technologies
  3. Medical Insurance
  4. Reimbursement of Certification Exams
  5. Best learning experience
  6. Opportunity to work in a dynamically growing international company where what you do has a direct and immediate impact.


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