
Collection and Credit Expert
5 days ago
**Job Details:**
We are seeking a skilled Debt Recovery Specialist to join our team. The ideal candidate will have a strong background in financial analysis and customer service skills, as well as experience working with financial tools and systems.
Responsibilities:
- Negotiate payment terms and methods with customers using critical thinking and probing questions.
- Maintain compliance by use of proper policy, procedures, and scripts.
- Accurately record all details of communications and activities within the system.
- Proactively monitor and investigate accounts to locate pertinent information to aid collection.
Requirements:
- Graduation in Finance is required.
- Minimum 2 years of experience working in debt collection, finance or compliance department is necessary.
- Detail-oriented, organized, efficient and able to multi-task.
- Experience using financial tools such as AfterCallWorks, eforms, CUBS etc. is an asset.
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