Java Technical Lead

1 day ago

Saddar Town, Pakistan beBeeTechnical Full time $120,000 - $140,000
Senior Java Technical Support Engineer Position

We are seeking a seasoned Senior Java Technical Support Engineer to join our team.

The ideal candidate will have extensive experience in Java development and troubleshooting, as well as a proven track record of success in support engineering roles.

Key responsibilities include:

  • Managing, troubleshooting, and resolving complex issues in our Java-based applications and services.
  • Providing technical leadership within our event-driven architecture, leading incident response efforts, and implementing robust root cause analysis methodologies.
  • Offering on-call technical support coverage during designated time slots, including weekends.
  • Overseeing system monitoring and establishing protocols for efficient incident response.
  • Troubleshooting and resolving the most complex issues in Java applications and services.
  • Developing and implementing comprehensive root cause analysis (RCA) frameworks and procedures.
  • Creating detailed technical documentation and knowledge base articles for team reference.
  • Designing and optimizing RESTful API integrations to improve system stability.
  • Mentoring junior support engineers and providing technical guidance to development teams.
  • Collaborating with stakeholders to establish and meet service-level objectives.
Required Skills and Qualifications
  • 4+ years of experience in Java development and troubleshooting.
  • 4+ years of experience as a Support Engineer in on-call teams.
  • Proven experience with event-driven architectures in production environments.
  • Advanced expertise in incident response, management, and root cause analysis methodologies.
  • Extensive hands-on experience with RESTful APIs design and implementation.
  • Experience implementing monitoring solutions and alerting strategies.
  • Excellent problem-solving skills and ability to make critical decisions under pressure.
  • Strong communication abilities to explain complex technical issues to various audiences.
Benefits and Perks
  • 100% remote work flexibility.
  • Competitive compensation package.
  • Hardware and software setup for remote work.
  • Flexible hours: create your own schedule.
  • Paid parental leaves, vacations, and national holidays.
  • Innovative and multicultural work environment: collaborate and learn from global talent.
  • Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.
About the Opportunity
  • This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.
  • As a Senior Java Technical Support Engineer, you will play a key role in ensuring the delivery of high-quality technical support services to our customers.

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