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Technical VOIP Professional

2 weeks ago


Lahore, Punjab, Pakistan Hoboetech Full time

Hoboetech is a technological platform that maximizes the value of business by utilizing technology. Our team consists of tech-savvy professionals equipped with IT and Telecom knowledge to produce measurable results for our clients.

We are an AI and IoT-specialized company that engineers subtle patterns of human interaction, leading to successful interactions and increased enterprise profitability.

Our Mission
  1. To build scalable platforms and products that provide impact.
Job Requirements
  • MORE THAN 2 YEARS OF EXPERIENCE IN TECHNICAL SUPPORT AND CUSTOMER MANAGEMENT IS REQUIRED.
  • Strong telecommunications background in troubleshooting and technical support.
  • Strong understanding of VoIP protocols SIP is necessary.
  • Familiarity with SBC & application switches is highly valued.
  • Desirable working knowledge of tools like ethereal/wireshark/tcpdump/sipp/etc.
  • Hands-on experience on Genband S3 (SBC) used for VOIP call routing and portaone application switch.
  • Hands-on knowledge of Linux/Unix commands.
  • Energetic, self-motivated individual with excellent English communication skills.
  • CUSTOMER MANAGEMENT AND ENGAGEMENT SKILLS ARE ESSENTIAL.
  • Skill to connect and manage various stakeholders (external and/or internal).
Benefits
  • Medical
  • Gaming Arena
  • Appraisals
  • Bonuses
  • Incentives
  • Dinners
  • Road Trips
  • Paid Holidays
  • Upskilling Courses
  • TADA