Operations Excellence Manager

3 days ago

Lahore, Punjab, Pakistan beBee Careers Full time
Job Title: Operational Excellence Manager

The Assistant Manager Operations plays a pivotal role in driving day-to-day manufacturing performance while enabling long-term operational excellence. This role supports strategic goals through optimal capacity utilization, loss reduction, quality assurance, and team capability development.

Key Responsibilities:
  • Strategic Operations Management:
  • Develop and implement strategies to optimize capacity utilization and debottleneck operations in alignment with growth targets.
  • Contribute to long-term planning of operational needs including area expansions and resource optimization.
  • Lead risk assessment exercises to preemptively mitigate operational bottlenecks and crisis events.
  • Operational Excellence:
  • Conduct regular operational audits to ensure adherence to standards and SOPs.
  • Lead and monitor rework management processes to reduce quality defects and improve productivity.
  • Implement area-specific maintenance mechanisms and drive Manex -LMS practices & Tools.
  • Benchmarking and Development:
  • Lead benchmarking exercises with internal and global factory networks to identify and implement best practices.
  • Facilitate headcount optimization and capability building programs for both management and frontline teams.
  • Conduct validation studies post operational changes and ensure continuous improvement.
  • Quality and Safety Assurance:
  • Lead factory complaint handling processes and ensure resolution within defined timelines.
  • Ensure all operational activities are aligned with HACCP, FSSC, and GMP standards.
  • Lead incident investigations, perform root cause analysis, and implement preventive and corrective actions.
  • Proactively identify safety risks and lead mitigation initiatives.
  • Leadership and Coordination:
  • Lead daily morning meetings with cross-functional teams and ensure actions are tracked and documented.
  • Act as deputy to the Manufacturing Manager during monthly operations reviews and business discussions.
  • Foster a culture of ownership, continuous improvement, and high performance within operations teams.
  • People Development & Leadership Enablement:
  • Lead the training, coaching, and mentoring of Shift Managers to build strong frontline leadership.
  • Develop and execute structured capability roadmaps for each Shift Manager in alignment with site goals.
  • Galvanize the team through effective communication, inclusive engagement, and empowerment strategies.
  • Organize and facilitate regular team-building initiatives and learning sessions to enhance collaboration and morale.
  • Drive a high-performance culture by instilling accountability, ownership, and continuous development across operational leadership layers.
  • Design and implement recognition programs to celebrate frontline achievements.
  • Create a feedback-driven culture through regular pulse checks, and one-on-one development conversations.
  • Digital Transformation & Data-Driven Decision Making:
  • Champion the adoption of digital tools for real-time performance tracking, predictive analytics, and decision-making.
  • Support the integration of smart factory systems to improve operational visibility and responsiveness.

Key Requirements:

  • 3–5 years of experience in managing end-to-end manufacturing operations, preferably within FMCG or high-volume manufacturing setups.
  • Proven experience working in a unionized environment with strong industrial relations skills.
  • Demonstrated leadership in periods of operational transformation or change management.
  • Bachelor's degree in Engineering, Industrial Management, or related technical field.
  • Strong communication, analytical, and problem-solving skills.
  • High level of technical proficiency and a deep understanding of production processes and compliance standards.

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