
Operations Excellence Manager
7 days ago
About the Job
We are looking for a highly skilled individual to fill the position of Assistant Manager, Performance. This role requires a strong analytical mindset, excellent communication skills, and the ability to drive operational excellence.
Data Analysis & Performance Monitoring:
- Collect and analyze logistics data to identify trends and areas for improvement.
- Develop and maintain reports to track key performance indicators and provide actionable insights.
- Present findings to senior management and collaborate with stakeholders to implement improvements.
Rider Payout Planning:
- Optimize cost per order (CPO) budgets to achieve business objectives and reduce operational expenses.
- Collaborate with finance teams to establish CPO targets, monitor performance, and implement corrective actions.
- Design and implement earnings plans to incentivize rider performance while maintaining cost efficiency.
- Analyze market conditions to adjust rider earnings and maintain a competitive edge.
Logistics Optimizations:
- Streamline vendor delivery processes to enhance customer satisfaction and minimize delivery times.
- Collaborate with cross-functional teams to assess vendor performance and adjust logistics strategies accordingly.
- Support geographic expansion by developing logistics strategies aligned with growth targets.
- Ensure logistics capacity meets market demand and optimize resource utilization.
- Improve fleet efficiency by monitoring utilization rates and implementing best practices.
- Foster a culture of continuous improvement through process optimization and knowledge sharing.
Your Skills and Experience
- 1-2 years of experience in Data Analytics.
- Proficiency in SQL, Python, or other data manipulation tools.
- Experience with Data Visualization Tools like Tableau and Looker Studio.
- Strong interpersonal and stakeholder management skills.
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