
Data-Driven HR Insights Specialist
3 days ago
We are seeking an experienced HR Analyst to join our Shared Services Centre.
About the RoleThis is a role for those who find stories in numbers and strength in analytics. As a HR Analyst at our organisation, you will dive into data-driven environments where your insights have the power to shape our HR landscape.
Your Responsibilities• Strong subject matter expertise of Immigration for work authorisations and running day-to-day operations.
• Ensure immigration operations and SLAs are met as per organisational standards.
• Maintain strong cordial working relationships with internal stakeholders and immigration vendors.
• Assisting international transferees with complex paperwork queries in order to obtain work authorisation.
• Handling stakeholders' complex queries via digital communication channels.
• Perform daily Immigration Operations using software platforms along with platforms used by the immigration vendors for initiations and maintain internal database.
• Perform daily follow up with the employees, immigration vendors and stakeholders and ensure overall immigration workflow closures.
• Achieve advanced level of updated knowledge on immigration regulations and policies across the globe and ensure the organisation's practices align with current immigration laws.
• Upkeep the internal process documents and align with current immigration laws.
• Take process specific directions from the process lead and operate within the working parameters set for the process.
• HR Reporting and Data Analytics resulting in Strategy Execution
• Outstanding written and oral communication skills, including review/presentation expertise.
• Manage ambiguity and convert gaps/issues into opportunities for HR Immigration Services.
• Bachelor's degree in any field from a recognised university or relevant professional qualifications.
• 3-5 years of experience in Immigration and data management, preferably in a shared services environment.
• Proficient in Microsoft applications (Excel, Word, PowerPoint).
• Good knowledge of HR Systems such as Success Factor, ServiceNow is an added advantage.
• Strong attention to detail and commitment to data accuracy.
• Excellent organisational and time-management skills.
• Ability to handle sensitive information with discretion and integrity.
• Strong communication and interpersonal skills.
• Task oriented, Multi-tasking, Critical Thinking
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
OthersWe offer a range of benefits to support our people's wellbeing and career development, including parental benefits, employee assistance programme, life insurance, global share plans and short-term incentives.
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