CX Operations Lead

Direct message the job poster from Transworld HomeHR Generalist | Recruiter | Operations | Project Manager | Product Development | MBA - HR- Oversee daily CX Hotspot operations including complaint resolution, financials, and team management- Ensure a professional, customer-friendly environment and service excellence- Monitor KPIs, drive targets, and improve...

Job Title: Customer Experience Operations LeadAbout the RoleWe are seeking an experienced and skilled professional to oversee daily customer experience operations. As a Customer Experience Operations Lead, you will be responsible for ensuring a professional and customer-friendly environment, as well as driving targets and improving overall service...

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