Customer Service Leadership Role

15 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time
Customer Service Leadership Role

We are seeking an experienced and skilled customer service leader to join our team. As an Assistant Customer Services Manager, you will play a key role in ensuring that our customers receive the best possible service.

You will be responsible for leading a team of customer service assistants, resolving customer complaints, and managing the day-to-day operations of the customer service team. You will also have the opportunity to work closely with other departments to ensure smooth customer service delivery.

  • Main responsibilities include:
  • Leading a team of customer service assistants.
  • Resolving customer complaints in a timely and professional manner.
  • Coordinating with other departments to ensure smooth customer service delivery.

Key skills and qualifications include:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of customer service principles and practices.

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and wants to develop their leadership and management skills in a dynamic and supportive environment.



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