Assistant Customer Services Manager

18 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time
Assistant Customer Services Manager

As an Assistant Customer Services Manager, you will play a key role in ensuring that our customers receive the best possible service. This will involve leading a team of customer service assistants and being responsible for resolving customer queries, arranging spare parts, and managing the monthly budget.

You will have the opportunity to develop your leadership and management skills, working closely with other departments to ensure smooth customer service delivery. You will also be able to work on improving customer service standards, thinking creatively and coming up with new ideas to enhance the customer experience.

  • Responsibilities include:
  • Leading a team of customer service assistants.
  • Resolving customer complaints in a timely and professional manner.
  • Managing the day-to-day operations of the customer service team.

Skills and qualifications required include:

  • Leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of customer service principles and practices.

This is a great opportunity for someone who is passionate about delivering exceptional customer experiences and wants to develop their leadership and management skills in a dynamic and supportive environment.



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