Skill Development Professional

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time

Skill Development Professional - Customer Engagement Specialist

About the Job

We are seeking a highly motivated Skill Development Professional to join our team. As a key member of our support team, you will be responsible for developing expertise in our products and providing exceptional customer engagement.

Key Responsibilities:

  • Work with customers to troubleshoot and resolve technical issues with our platform
  • Deliver timely and accurate resolutions through various communication channels
  • Develop expertise in our products at both technical and customer-use case levels
  • Collaborate with internal teams to improve organizational efficiencies and drive customer value higher

Requirements:

  1. MUST SPEAK ENGLISH FLUENTLY
  2. Must be geographically based in Lahore, Pakistan
  3. Must be available to work onsite at our Lahore office location
  4. 2-3 years of providing Software-as-a-Service (SaaS) customer support to businesses
  5. Demonstrated background of providing support for multiple online software or SaaS products
  6. Experience building best practices geared towards support quality and efficiencies
  7. The ability to balance working independently and through ambiguity while contributing to improving customer satisfaction

Benefits

$800 USD + Benefits (Fixed Compensation)

About Us

We believe in empowering our customers to achieve their goals, and we're looking for a skilled support specialist to help us make it happen.

We prioritize fostering a culture that thrives on hiring and developing exceptional talent.



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