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Post-Sales Support Coordinator

2 weeks ago

Lahore, Punjab, Pakistan Buksh Group Full time

The Post-Sales Support Coordinator role at Buksh Motors is crucial in ensuring seamless customer experiences after the initial purchase. Key responsibilities include providing dedicated support, resolving queries efficiently, and maintaining accurate records.

Main Duties:
  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Provide detailed information about products, services, and features.
  • Maintain accurate and up-to-date records of customer interactions, transactions, and correspondence.
  • Collaborate with internal stakeholders to ensure timely resolution of customer issues.
  • Contribute to process improvements and suggestions for enhanced customer satisfaction.
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Basic computer skills and proficiency in Microsoft Office
  • Strong problem-solving and analytical skills
  • High school diploma or equivalent required; degree preferred