Operation & Customer Support Executive

3 weeks ago


Lahore, Punjab, Pakistan Dubizzle Labs Full time

Dubizzle Labs is seeking Operations & Customer Support Executives to support our Dubizzle KSA operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.

Key Responsibilities:

  1. Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
  2. Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
  3. Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
  4. Record Keeping: Maintain accurate logs of client interactions for future reference.
  5. Internal Coordination: Work closely with internal teams to streamline operational workflows.

Requirements:

Must-Have:

  1. Fluency in Arabic (Speaking, Reading, and Writing) – Essential for seamless client communication.
  2. Proficiency in English (Speaking, Reading, and Writing).
  3. Strong communication and coordination skills to interact effectively with clients and internal teams.

Good-to-Have:

Bachelor's degree in a relevant field.

Experience with Microsoft Excel and Office tools.

If you are fluent in Arabic and English and have strong communication skills, we encourage you to apply

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