Help Desk Specialist

5 days ago


Karachi, Sindh, Pakistan Hirestaff Full time
What We're Looking For

We are seeking a motivated and detail-oriented Live Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical and customer support to our clients and partners.

The ideal candidate will possess excellent analytical skills, effective communication skills, and a strong understanding of technical support and deployment processes.

Responsibilities:

  1. Provide technical and customer support to clients and partners via phone, email, and other communication channels
  2. Troubleshoot complex technical issues and provide resolutions to minimize downtime and ensure customer satisfaction
  3. Update and maintain necessary documents and records
  4. Work collaboratively with cross-functional teams to resolve customer issues and improve processes

Requirements:

  • 1+ year of experience in technical support and customer service
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Bachelor's degree or equivalent qualifications in a relevant field

  • Help Desk Specialist

    17 hours ago


    Karachi, Sindh, Pakistan Fiber Beam Pvt Ltd Full time

    Fiber Beam Pvt Ltd is hiring an experienced Help Desk Specialist to handle customer inquiries and issues.Key accountabilities:Resolve customer problems promptly and professionallyCommunicate effectively with customers and internal stakeholdersDocument and track customer interactions for future reference


  • Karachi, Sindh, Pakistan Octdaily Full time

    About the Role:The Help Desk Specialist position at Octdaily is ideal for individuals who enjoy working in a fast-paced environment and have excellent technical skills.Responsibilities:Respond to user inquiries and resolve technical issues in a timely manner.Determine when issues require escalation to higher-level support teams.Analyze and document root...

  • Help Desk Manager

    1 day ago


    Karachi, Sindh, Pakistan EWS Group Full time

    Join Our Team as a Help Desk ManagerThe EWS Group is hiring a highly skilled Help Desk Manager to lead our customer-facing team.As a key member of our team, you will be responsible for providing expert-level assistance to customers via various communication channels.This is a full-time position that requires close collaboration with cross-functional teams,...


  • Karachi, Sindh, Pakistan EWS Group Full time

    Job SummaryWe are seeking an IT Help Desk Technician to join our team at EWS Group. The successful candidate will provide technical support to our clients, troubleshoot hardware and software issues, and collaborate with internal teams to resolve complex problems.This is an excellent opportunity to work with a talented team, develop your technical skills, and...


  • Karachi, Sindh, Pakistan Aeron Edge Technologies Full time

    Aeron Edge Technologies is committed to providing exceptional customer service, and we are looking for a Technical Help Desk Representative to join our team.ResponsibilitiesProvide technical support to customers via phone, email, or chat.Assist customers with product-related issues and resolve them in a timely manner.Collaborate with the sales and technical...


  • Karachi, Sindh, Pakistan Wall Soft Technologies Full time

    Job DescriptionIn this role as a Database Help Desk Professional, you will be responsible for delivering top-notch technical support and ensuring that customer queries are resolved efficiently and effectively.Key Responsibilities:Deliver prompt and effective technical support related to databases.Address customer concerns and resolve issues in a timely...


  • Karachi, Sindh, Pakistan Innovators Desk Full time

    About the RoleWe are looking for a highly motivated Sales Executive to join our team at Innovators Desk, a dynamic IT and Services company based in Karachi, Pakistan.ResponsibilitiesConduct market research to identify potential clientsDevelop and maintain relationships with existing clientsRepresent the company at networking events and conferencesThe ideal...


  • Karachi, Sindh, Pakistan Allied Business Machines (Pvt) Ltd Full time

    Job Summary:We are seeking an experienced Help Desk Professional to join our team at Allied Business Machines (Pvt) Ltd. The successful candidate will provide exceptional customer service and technical support to our clients.Duties and Responsibilities:Provide first-level technical support via phone, email, and chatIdentify and troubleshoot root causes of IT...


  • Karachi, Sindh, Pakistan Soft Desk Solution Full time

    Soft Desk Solution is a leading provider of Outsourcing Solutions, IT and communication solutions, Web Development Services, and Corporate Branding Solutions.We are seeking an experienced Upwork Bidder to join our team and help us grow our business.The ideal candidate will have strong negotiation skills, excellent written and verbal communication skills, and...

  • Help Desk Engineer

    2 weeks ago


    Karachi, Sindh, Pakistan Liberty Books & Publishers (Pvt) Ltd Full time

    Job OverviewWe are seeking a highly motivated and experienced IT professional to join our team as a Technical Support Specialist. In this role, you will be responsible for providing technical support to clients, resolving their IT issues, and ensuring smooth operation of systems.The ideal candidate should have strong analytical and problem-solving skills,...


  • Karachi, Sindh, Pakistan Soft Desk Solution Full time

    Are you a motivated and results-driven individual looking for a challenging role? Do you have experience in IT and communication solutions?We are seeking an experienced Upwork Bidder to join our team at Soft Desk Solution.As an Upwork Bidder, you will be responsible for managing bids, communicating with clients, and growing our business.We offer a dynamic...

  • Help Desk Manager

    5 days ago


    Karachi, Sindh, Pakistan ibex Full time

    **Job Summary**We are seeking a highly motivated Senior Customer Service Specialist to join our team at ibex. The successful candidate will be responsible for providing exceptional customer service and support, maintaining accurate records, and following up on customer requests.**Key Accountabilities**Provide professional responses to customer inquiries via...

  • Help Desk Technician

    2 weeks ago


    Karachi, Sindh, Pakistan Megatech Trackers Full time

    Megatech Trackers Job Opportunities:We are seeking a talented and experienced System Support Executive to join our team. The successful candidate will provide technical support across the company, including installation and configuration of computer hardware, operating systems, and applications.Key Responsibilities:Call Assessment: Assess the urgency and...

  • Help Desk Specialist

    17 hours ago


    Karachi, Sindh, Pakistan SISPN Technology Full time

    Are you passionate about delivering exceptional customer experiences?We are seeking a skilled Support Representative to join our team at SISPN Technology.Responsibilities:Provide product and service information to customers.Resolve customer issues efficiently.Open new customer accounts by recording necessary details.Work Environment:Shift: Night Shift (09:00...


  • Karachi, Sindh, Pakistan EWS Group Full time

    About the JobWe are seeking a skilled Technical Support Specialist Lead to join our team at the EWS Group.In this role, you will provide expert-level assistance to customers, leveraging your product knowledge to troubleshoot and resolve complex technical issues.Closing collaboration with cross-functional teams is essential to ensuring high customer...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Company DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...


  • Karachi, Sindh, Pakistan EWS Group Full time

    Service Desk/SOC Support Specialist page is loadedService Desk/SOC Support SpecialistApply locations: PER - Karachi, PKTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R43250About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc.,...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    Get AI-powered advice on this job and more exclusive features.Company DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust...

  • Help Desk Associate

    2 weeks ago


    Karachi, Sindh, Pakistan Super Enterprises Services (SES) Full time

    Job DescriptionThe ideal candidate will have a strong background in customer-facing roles, with experience in handling client inquiries and resolving issues in a timely manner.ResponsibilitiesRespond to client inquiries via phone, email, or chat.Resolve client complaints and issues through active listening and problem-solving.Work collaboratively with...


  • Karachi, Sindh, Pakistan HR Link Full time

    Support Team Member:We are looking for a highly skilled and dedicated Support Team Member to join our team at HR Link, Pakistan.The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Responsibilities:Respond to customer inquiries and resolve issues in a timely...