Solutions Advocate

2 days ago

Gujranwala, Punjab, Pakistan beBeeAccount Full time $60,000 - $80,000
Job Overview

The SMB Account Manager role is a customer-facing position that drives platform utilization and value realization for clients. This involves high-touch, proactive engagement with clients to ensure they achieve desired outcomes through our solutions.

Key responsibilities include driving platform adoption, communicating value through various interactions, caring for client health and experience, identifying growth opportunities, and partnering with internal stakeholders to resolve issues.

This position requires proficiency in English & Spanish languages, prior experience in customer-facing roles, and knowledge of SaaS applications. Logistics experience is an added advantage.

Responsibilities:
  • Drive client satisfaction and retention
  • Communicate value and benefits
  • Care for client health and well-being
  • Identify and pursue growth opportunities
  • Collaborate with internal teams

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