
Telesales Professional
2 days ago
We are seeking a highly motivated and results-driven Telesales Specialist to join our team.
The successful candidate will be responsible for contacting potential or existing customers to inform them about our products or services using scripts, answering questions about our offerings, and asking questions to understand customer requirements and close sales or set appointments.
- Contact potential or existing customers to inform them about our products or services using scripts
- Answer questions about our products or the company
- Ask questions to understand customer requirements and close sales or set appointments
- Direct prospects to the sales team when needed
- Enter and update customer information in the database
- Take and process orders accurately when required
- Handle grievances to preserve our reputation
- Keep records of calls and sales and note useful information
- Meet daily/weekly/monthly call and sales targets
To succeed in this role, you will need:
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English (additional languages a plus)
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- High school diploma; BSc/BA will be a plus
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