
Sales Director
2 days ago
Job Description:
We are seeking a highly skilled Telesales Manager to join our Sales team at Star Land Marketing Pvt Ltd, Pakistan.
The successful candidate will be responsible for recruiting, training, and overseeing the performance of Telesales Representatives. Additionally, you will assist in the development and implementation of effective sales strategies.
You should have excellent communication skills and the ability to maintain long-term customer relations. Strong networking and negotiation skills, as well as good leadership and decision-making skills, are essential for this role.
This is a challenging opportunity for an experienced professional who can help manage and boost our company's sales.
Responsibilities:
- Recruit and Train Telesales Representatives: Identify, select, and train talented individuals to join our sales team.
- Develop Effective Sales Strategies: Collaborate with senior management to design and implement sales plans that meet business objectives.
- Implement and Monitor Sales Performance: Track sales metrics, identify areas for improvement, and develop action plans to enhance sales results.
- Analyze Team Performance: Regularly assess the performance of telesales team members, providing coaching and guidance where needed.
- Set Sales Targets: Establish and communicate monthly and weekly sales targets to team members.
- Build Customer Relationships: Foster strong relationships with customers, addressing their needs and concerns.
- Prepare Sales Reports: Develop and present detailed, accurate sales reports to senior management.
- Address Customer Queries: Respond promptly to customer inquiries and resolve issues in a timely manner.
- Maintain Customer Records: Ensure all customer information is up-to-date and accurately recorded in our database.
- Record Sales Calls and Meetings: Document important details from sales calls and meetings for future reference.
- Track KPIs: Continuously monitor key performance indicators (KPIs) and adjust strategies accordingly.
- Tackle Urgent Requests: Address any urgent requests or queries from customers or colleagues in a timely and professional manner.
Requirements:
- Bachelor's Degree: Marketing, Business Management, or a related field.
- Work Experience: At least 5 years of experience as a Telesales Manager, Telesales Representative, Telemarketing Executive, or similar role in the Sales department.
- Industry Knowledge: Familiarity with the latest industry trends and developments.
- Skillset: Excellent communication, presentation, and negotiation skills.
- Time Management: Good time management and organizational skills.
- Leadership: Strong leadership skills.
- Adaptability: Ability to multitask and handle stressful situations.
- Motivation: Highly motivated and detail-oriented individual.
- Pressure Tolerance: Ability to work under pressure.
- Microsoft Office Proficiency: Proficiency in Microsoft Office.
- Teamwork: Ability to work independently and collaboratively.
- Customer Service: Ability to offer excellent customer service.
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