Medical Support Associate

13 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Overview

We are seeking a highly skilled Medical Support Associate to join our team. As a key member of our healthcare staff, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  1. Schedule appointments for patients in a timely and efficient manner.
  2. Greet patients and make them feel comfortable in our reception area.
  3. Collect and process patient information, including clinical, financial, and demographic data.
  4. Maintain accurate and up-to-date patient records, adhering to relevant regulations and guidelines.
  5. Check patients in and out, ensuring a seamless experience.
  6. Handle payment processing and follow up with patients regarding test results and scheduling follow-up appointments.
  7. Provide exceptional customer service, answering phone calls and responding to inquiries in a professional and empathetic manner.
  8. Ensure the reception area remains clean and organized, maintaining a high level of standards.
  9. Support administrative tasks, such as filing and data entry, to ensure efficient operations.
  10. Perform phlebotomy procedures, including drawing blood samples from patients, under the guidance of trained professionals.
Requirements
  • Technical skills to draw blood and operate laboratory equipment.
  • Excellent communication and interpersonal skills, with the ability to interact with patients in a professional and empathetic manner.
  • Attention to detail and accuracy in record-keeping, with a focus on maintaining confidentiality.
  • Knowledge of laboratory procedures and protocols, with a willingness to learn and adapt.
  • Ability to work well under pressure, prioritizing tasks and managing time effectively.
  • Strong multitasking and problem-solving skills, with a proactive approach to resolving issues.


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